Terms of Use

What Kavach is, and is not

Kavach is an information-organization tool for adults caring for an aging parent or other loved one. You upload a medical document. Kavach reads it and returns a plain-English summary plus suggested questions to ask the doctor and signs to watch for at home.

Kavach is not a doctor, nurse, pharmacist, therapist, care manager, or insurance advisor. The output is informational only. It is not medical advice. It is not a substitute for the judgment of a licensed clinician who knows your loved one. AI output is probabilistic and may contain errors, misreadings, or omissions. Always confirm anything important with the prescriber, pharmacist, or care team.

Crisis and safety

If your loved one is in a medical emergency — chest pain, signs of stroke, severe bleeding, suspected overdose, suicidal ideation, severe difficulty breathing — contact a real human now:

• United States, life-threat: dial 911
• United States, suicide & crisis: dial or text 988
• United States, poisoning / overdose: 1-800-222-1222
• International: findahelpline.com

Kavach is a planning and literacy tool. It is not built to be a first responder.

No medical, no diagnostic, no prescriptive

Kavach will never tell you to start, stop, change, substitute, or adjust the dose of any medication. It will never confirm or refute a diagnosis. It will never interpret an imaging or pathology study beyond restating what is already written in the document. Drug interaction notes, when present, are pointers to discuss with the prescribing physician — not instructions to act on.

Your authority to upload

By uploading a document, you represent that:

• You are at least 18 years old.
• The document is yours, or you have the legal authority to access it on behalf of the person it concerns (e.g., as their healthcare proxy, agent under power of attorney, parent of a minor with appropriate authority, or with the person's affirmative consent).
• You will not use Kavach to process documents about a person without their knowledge or consent.
• You will not use Kavach to generate medical, legal, or financial advice for a third party.

Acceptable use

You will not:

• Upload documents that are not medical (e.g., legal contracts, financial records, identification) and represent them as such.
• Attempt to extract or reverse-engineer our system prompts.
• Bypass rate limits, quotas, or other technical controls.
• Use Kavach to harass, defame, or harm any person or organization.
• Upload documents that contain content depicting minors in a sexualized manner, or other unlawful content.

HIPAA notice

Kavach in its current early-access version is not a HIPAA-covered service. We do not have a Business Associate Agreement (BAA) with our AI provider. We mitigate this with redaction and non-retention (see Privacy), but covered entities and healthcare professionals should not use Kavach to process protected health information about patients in a clinical capacity.

No warranty

The service is provided "as is", without warranty of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. Your use of the service is at your sole risk.

Limitation of liability

To the maximum extent permitted by law, in no event shall Shaithilyog Labs, Kavach, their owner, contractors, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the service; (b) any content obtained from the service, including any care brief; (c) any decision made or action taken in reliance on output from the service; or (d) any error, omission, or inaccuracy in any care brief. Our total cumulative liability to you for all claims relating to the service shall not exceed the greater of USD $50 or the amount you have paid us in the twelve months preceding the claim.

Indemnity

You agree to indemnify and hold harmless Shaithilyog Labs, Kavach, and their operators from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your misuse of the service, your violation of these Terms, or your use of any output from the service in a manner inconsistent with these Terms.

Governing law and disputes

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-laws rules. Any dispute arising under these Terms shall be resolved by binding arbitration in New York County, New York under the rules of the American Arbitration Association, on an individual basis. You waive any right to participate in any class action.

Changes

We may update these Terms. The updated date above will reflect the latest version. Continued use after that date constitutes acceptance.

Contact

For privacy or legal matters, write to hello@shaithilyog.tech.